Data Collected and How We Do It
The type of information we collect depends on how you use the website. A visitor who only reads pages may share less data than someone who contacts us, signs up for updates, or interacts with forms.
We may collect the following categories of data:
- Contact details. If you fill in a form or subscribe to emails, we may collect details such as your name, email address, and any information you choose to include in your message.
- Device and browser information. Technical details may be collected automatically, including your IP address, browser type, device type, operating system, screen size, and general site access information.
- Website usage data. We may review how users move around the site, including visited pages, clicks, session length, referral sources, and general navigation patterns.
- Approximate location data. Your general location may be estimated from your IP address or browser settings. This helps us understand where visitors are accessing the site from.
- Communication records. If you contact us directly, we may keep a record of your message and our response so we can manage support requests and follow up when necessary.
- Cookies and similar technologies. Cookies may be used to remember preferences, support website functionality, measure performance, and understand how visitors interact with our content.
Not every visitor will be affected by every type of data collection. In most cases, the information collected depends on the actions you take while using the site.
How We Store Your Data
We take reasonable steps to protect collected data from unauthorized access, misuse, loss, or disclosure. Information may be stored on secure servers with safeguards such as restricted access, technical protection measures, and internal handling procedures.
Personal data is kept only for as long as it is needed for the purpose it was collected. For example, contact form information may be retained long enough to respond to a request, while analytics data may be stored in a more general or anonymized form to help us understand site performance.
In some cases, trusted third-party service providers may process limited data on our behalf. These may include hosting providers, analytics platforms, email delivery services, or security tools. Such providers are expected to handle information responsibly and only for the services they provide to Bookabet.
We may also disclose information if required to comply with applicable laws, regulations, legal processes, or valid requests from authorities in South Africa. When data is no longer needed, we aim to delete, anonymize, or securely archive it where appropriate.
FAQ
Yes. You may contact us to request access to the personal data we hold about you, ask for corrections, or request deletion where applicable. Some information may need to be retained if required for legal, security, or operational reasons.
Cookies help the website function correctly and improve the browsing experience. They may remember basic preferences, support analytics, measure page performance, and help us understand how visitors use the site. You can manage or block cookies through your browser settings.
We may work with service providers such as analytics tools, hosting companies, or email platforms, but data sharing is limited to what is necessary for website operation. We do not aim to sell personal information. Any third-party processing should follow relevant privacy and data protection requirements.
